Tuesday, February 3, 2015

Should I buy Mac or Windows?

One of the questions I get asked frequently is "Should I buy a Mac or a Windows computer?"  Usually, it's asked with no further context. At this point, I'm expected to give a simple answer as though I'd just been asked the temperature outside. 

So I give a very concise response. It's the same every time. "It depends."

Honestly, this question was easier to answer in years gone by than it is in 2015. Years ago, Mac and Windows were such different platforms that choosing one amounted to discovering which one had the software you needed. You need a video editor? Get a Mac. You need Microsoft Office? Go Windows. You checked the boxes, and at the end, the decision was made for you. 

Now, basically every major piece of software has a version for both. If not, there's another program that does the same thing on the other platform. 

There also used to be a security argument for choosing one over the other, but there are Mac viruses now that get in the same ways that Windows viruses do. All of them can be avoided on either platform with a little coaching on what to look out for.

Functionally, Mac and Windows are closer to identical now than they have ever been. Websites look and act the same in just about every browser. There's apps for drawing, movie making, audio recording, note taking, and anything else you can think of. The only real differences are in the look and feel. 

It really does come down to budget and personal preference. If you need a computer for writing papers and looking up things online with a $300 maximum budget, you'll be buying a Windows computer. It will serve you well and you will get to the same Internet that everyone else gets to. If you have the funding for a higher-end machine, buy whichever you like. You decision will not limit you whichever way you go. 

Wednesday, November 12, 2014

Why do I have to run updates all the time?

How many times have you sat down at your computer only to be overwhelmed with applications requesting to install an update? Java, Flash, Adobe Reader, Firefox, Chrome, System Security Updates, and so many others ALL have updates ALL the time! Why can't they just be happy? Why haven't they fixed the software yet?

Saturday, April 26, 2014

What tech questions would you like answers to?

I like helping people. I'd love to try to shed some light on any tech related questions that may haunt you at night. Leave me a comment or send me a message, and I'll do my best to get you some answers!

Monday, April 21, 2014

What to know BEFORE you call Tech Support

Eventually something will happen, and you will have to call tech support for some type of computer issue.  In this article, I provide a few tips and tricks for you to know before you contact them to help your issue get resolved more smoothly.

Tuesday, April 1, 2014

Why does IT always tell me to restart my computer? And why does that work?

Today I'm going to reveal one of the most mystifying secrets of the IT Help Desk.  Why does restarting a computer fix 90+% of the issues?

Everyone knows that it works.  Some of the least tech-savvy people I know still will ask "Have you tried restarting it?" every time someone has a problem with a piece of technology.  It was even a running joke on the BBC TV series "The IT Crowd."

So why does it work on everything from your desktop computer to your smartphone, router, television, or alarm clock?